Want to increase your number of followers? Want your followers to know you care? Then.......
L- Learn who are your followers
I- Identify the problem they are having
S- Come up with Solutions to solve their problems
T- Test the solutions
E- Engage your audience by promoting solutions
N- Never reject advice from your customers or listeners
http://www.business2community.com/social-media/the-science-of-listening-in-social-media-and-blogs-0140509
http://www.searchenginepeople.com/blog/l-i-s-t-e-n-the-social-media-process-simplified.html
http://www.socialmediaexaminer.com/4-steps-to-create-a-social-listening-strategy/
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